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[[File:Supported-SSD-1.jpg|thumb|right|300px|click it to zoom out]]
A: Here are a few steps to help you troubleshoot some issues：
#'''Only''' Raspberry Pi OS ('''Bookworm''') supports PCIe, Raspberry Pi OS bullseye is NOT supported, refer to https://www.raspberrypi.com/software/operating-systems/
# Make sure that your OS configuration (<code>/boot/firmware/config.txt</code>) is completely correct: refer to the tutorial:[[NVMe SSD boot with the Raspberry Pi 5]] (will Continuously updating)
# <span class="tb_red">Update the bootloader firmware to the last verson, refer to [[How to update eeprom firmware]], this is very important!!!</span> Make sure your upgrade is successful by running command '''vcgencmd bootloader_version'''
# Add '''''PCIE_PROBE=1''''' to the eeprom, (Run '''sudo rpi-eeprom-config --edit''' command, then add this line, then press CTRL+O to write change to file, press CTRL+X to exit, then '''reboot''')# Read [https://geekworm.com/community/forum/topic/120764/geekworm-x1001-for-raspberry-pi-5 this post] to get some help;# Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME (Sata) Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer to the following right diagram (click it to zoom out): [[File:Supported-SSD-1.jpg|100px]]
# Make sure the FPC cable is '''firmly and fully inserted''' into the PI 5, this is '''very important'''. For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also.
# <span class="tb_red_bold">For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also. If an error still occurs, replace the FFC cable to test or purchase other PFC from here<ref><br/>Amazon US: https://www.amazon.com/dp/B0CXCTPQ2N
<br/>Amazon DE: https://www.amazon.de/dp/B0CX4T993J
<br/>Amazon UK: https://www.amazon.co.uk/dp/B0CX4T993J
<br/>Amazon JP: https://www.amazon.co.jp/dp/B0CYGKN7G1
</ref>to troubleshoot the issue.<span>
# Read [https://geekworm.com/community/forum/topic/120764/geekworm-x1001-for-raspberry-pi-5 this post] to get some help;
# Although you can also boot from a SD card, Pi OS is required for the NVMe SSD to boot, DON'T forget Flash OS into NVMe SSD.
# If you're flashing a fresh Pi OS into NVME SSD , DON'T forget to '''ENABLE PCIe''' to NVME SSD.
# Run the '''lspci''' and'''lsblk''' command to check the NVMe SSD is recognized.
<!--# If your SSD is old and has a '''DOS partition''', delete the DOS partition and repartition the SSD (feedback from buyer)-->
# Consider switching Start thinking about SSD compatibility issues and try to switch to other brands of NVME SSDs.# Contact us at email: support@geekworm.com, and attached your product model, OS version (run '''uname -a''' to get), bootloader version (run '''vcgencmd bootloader_version''' to get) and order number
:*'''How to get FPC Wires:'''
<references />
::<span class="tb_red">PS: The shortest length of the FPC cable here is '''30mm''', but the length of the FPC cable used by X1003 is only '''22mm'''. For X1003, this may not be perfect, but you can use these FPC cables to troubleshoot the issue. DON'T buy it if you mind.</span>
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