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,A1:
* 1. Please use monitor to test, DO NOT use VNC.(Customer Feedback: During the VNC it spend some of gpu and there is not enough for camera.)* 2. First the HDMI device should be plugged in and have signal output before the Raspberry Pi is started.* 23.Please check if there is a video related file in the /dev file.* 34. Please provide us more details for us to confirm the issue.
a. First please send us your '''order number''' and tell us "Call command" "Input Device" and "Using Device".